Telephone Banking

 

Telephone Banking

Voice Access

Welcome to Cypress Bank's automated voice banking system.
It's fast, convenient and easy to use.  Whenever it's convenient for you, from wherever you are.  It's free, easy, and secure.  There's no waiting for a service representative with our automated response system, and it is available anytime - nights, weekends, and even holidays.  You can get immediate access to a variety of Cypress Bank account related information right over the phone, including:

  • Checking and savings information
  • Recent account activity - such as deposits and withdrawals
  • Ability to transfer funds between eligible Cypress Bank accounts
  • Loan account information - such as balance, last payment, and next payment due
  • Ability to order checks and initiate stop payments
  • And much more

Call one of the following numbers to get started:

  • (800) 607-7756
  • (903) 855-8000
  • (903) 575-1515

Navigation

Dial the Cypress Access24 telephone numbers (903-855-8000 or 800-607-7756 or 903-575-1515) from any phone. After a brief introduction you will be presented with a list of options.

Your choices are:

Main Menu

  • Account information
    • Checking
      • Withdrawal
      • Deposit
      • Funds Transfer
      • Find Transaction
        • Check by check #
        • Search Withdrawal by Amount
        • Search Deposit by Amount
      • More Options
        • Fax
        • Balance
        • Interest
        • Stop Payment
        • Check Reorder
        • Report Lost Card
        • Change PIN
    • Savings
      • Withdrawal
      • Deposit
      • Funds Transfer
      • Find Transaction
        • Search Withdrawal by Amount
        • Search Deposit by Amount
      • More Options
        • Fax
        • Balance
        • Interest
        • Change PIN
    • CD
      • Fax
      • Balance
      • Interest
      • Change PIN
    • IRA
      • Fax
      • Balance
      • Interest
      • Change PIN
    • Loan
      • Fax
      • Balance
      • Interest
      • Change PIN
  • Funds Transfer
  • Bank Information
  • More Options
    • Account Rates
    • Check Verification
    • Stop Payments
    • Check Reorder
    • Report Lost Card
  • Military Lending Account Disclosure

While listening to transaction history under Withdrawal or Deposit, you may say "Previous", "Repeat" or "Next", or press 7, 8 or 9.
* - Returns you to the previous menu, or say "cancel"
# - Returns you to the main menu, or say "main menu"
Entering $ amounts by touch-tone-Dollar,*, cents
You may say "help" at any time to hear more detailed instructions
Spanish is now available by selecting 2 from the language selection menu at the beginning of the call. Para hablar en español seleccione 2 del menú del lenguaje cuando comienze la llamada.

Cypress Access 24 - (903) 855-8000 or 800-607-7756 or (903) 575-1515

Contact us for more information.

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