Mailing Address
Department of Savings and Mortgage Lending
2601 N. Lamar, Suite 201
Austin, TX 78705
Regulatory Information
Complaint Notice
Cypress Bank, SSB operates as a state-chartered Texas savings institution subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Consumers who are unable to resolve a complaint directly with the bank may contact this regulatory agency.
Texas Department of Savings and Mortgage Lending
Online
Electronic complaint submissions are available through the Department's website at www.sml.texas.gov.
FDIC Consumer Response Center
Cypress Bank, SSB is insured by the FDIC. Consumers who are unable to resolve a complaint directly with the bank may also contact the FDIC Consumer Response Center.
Mailing Address
FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
Online
View Cypress Bank, SSB's FDIC insurance and complaint information through the FDIC's BankFind Suite at banks.data.fdic.gov.
Have a Question? Your Local Bank Is Here To Help
If you have questions about your account or a concern you'd like to address directly with us, our team is always available. Contact any of our branch locations and we'll do our best to resolve it promptly.
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