Customer Service
Frequently Asked Questions
Answers to common questions about personal accounts, business banking, and digital tools at Cypress Bank.
Cypress Bank offers Easy Checking for everyday use, NOW Checking to earn interest, and SuperNOW Checking for higher balances and rewards. Our team can help match you with the best fit.
Choose from NOW Checking, SuperNOW Checking, money market accounts, and CDs. We will help you understand balance requirements and APY.
Cypress Bank offers CDs, HSAs, IRAs, and traditional savings accounts for different timelines and goals.
Business Banking
Flexible business checking and savings, plus commercial loans for equipment, agriculture, inventory, and real estate.
Commercial equipment loans, inventory loans, and lines of credit with local loan officers who understand East Texas business.
Wire transfers are reliable for time-sensitive payments. Contact any branch for fees and cut-off times.
Digital Banking
Select Enroll from the online banking login page or visit any branch for assistance.
Multi-factor authentication requires a current email on file. Update it under Profile in online banking.
Call any branch immediately during business hours so we can protect your account.
Have a Question? Your Local Bank Is Here To Help
Did not find what you were looking for? Our bankers are happy to walk you through accounts, loans, and digital banking — just reach out.
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