Act Fast to Protect Your Account

Report a Lost or Stolen Debit Card

If your debit card has been lost or stolen, it is important that you report the missing card immediately.

Who to Call

During Business Hours

Call your local branch location or (903) 572-7585 to report your card and begin the replacement process.

After Business Hours

Call (800) 472-3272 and choose option 2. Then contact your local branch on the next business day to order a replacement card.

Have a Question? Your Local Bank Is Here To Help

For the safety and security of your account, Cypress Bank monitors its customers' ATM and debit card transactions for potentially fraudulent activity. If we suspect fraudulent ATM or debit card use, you will receive an automated phone call to validate the legitimacy of the transaction from 833-735-1894.